This is one of the best hotels I have ever stayed. Everyone is so helpful. I will never forget Aaron ( GM), Kevin , Alexis, Amanda,Stephanie and last but not the least Mr. Ward who makes every morning a delight in Madison. I will highly recommend this hotel to all. I will be back to Madison and to Magnuson Grand..!
PS. Excellent housekeeping staff too
- Vimal Kumar
Excellent. Loved the whirlpool! Loved the coffee maker + fridge in the room. Great amenities
- Stephanie Lesko
Stephanie was more than helpful. Went above and beyond to make our experience great. Grand Hotel needs more employees like her.
- Steve Meyer
Called last minutre + got a very nice room on a very busy weekend "Go Badgers" staff was great + close to a lot of shopping + attractions - we will be back
- Patrick + Olga Jones
Most likely to return next year...No complaints - everything great. Kevin was especially helpful
- Jason Hawley
Awesome service from Stephanie!
- Nathan Beiler
ALL staff & front desk - helpful & cheerful. Breakfast-yogurt and blueberries. Excellent beds/bedding. Pool/sauna open 24 HOURS very very nice!
- S. Bowman
Very nice rooms, some road noise but otherwise a great place to stay for the money.
- Mark Metcalf
I am overall happy with my stay, The rooms are nice & staff helpful. Other than my reservations being entered in for another month- the desk clerk was very helpful in getting me the last room available.
- Lori Errico
Breakfast Good. Reward pay nice. Close to Ho-Chunk. We come up a lot. Thank you!
Please bring back sausage and Bacon during the week. Light by the door flashed all night.
- Donald Schultz
We liked your popcorn and your staff was kind, helpful and attentive. We thoroughly injoyed our stay.
- Aly & Julie Kerby
We are frequent guests and always find the hotel very clean, your staff very friendly. We love your whirlpool suites, will stay with you always. Breakfast is good too! Thank you!
- Nancy Kaashagen
Staff was friendly & made us feel very welcome.
- Ruqaiyah Abdul
Thank you Rachel for all your help. I would recommend her to every guest. Very helpful and very kind. Thanks again Rachel
- Paul Kristapovict
Our stay has been excellent and the location is also convinient. It would be better if install a shower room next to pool. Thanks!
- Tseten Drongpa
Pool and Fitness center being open 24 hours is awesome, although we didn't go swimming when we came back from the Casino. Is check out 11 or noon? Seen two different postings, took later option of course, too lazy to call the front desk!
- Lynn Roper
1. Very quiet and comfortable. 2. When I neede to change reservations stephanie was very helpful. 3. Glad you allow dogs. 4. Pool and hot tub didn't have over chlorinated smell but still clean. 5. Room Keys work and didn't work (Picky).
- Lynette Rhodes
Amanda was very helpful. Only thing we thought was an issue was the pool, it was very cold. All in all a good stay. Thanks. Oh and breakfast was terrific! Courteous attendant as well!
- Jeremy Finley
Day time clerk very helpful & friendly!
- Ed & Bonnie Booth
Really like the fresh berries at breakfast. Fresh cream for coffee (not powder) nice workout room/clean rooms. Like that you have real dishwear coffee mugs, plates, bowls. Very nice staff. Thank you
- Amanda Rissell
Only 1 entrance the front lobby. Side doors would be nice to be able to use key. Not enought handicap spots. air conditioner didn't work for first night miserable hot night in room, Fixed next day was great.
Excellent. Loved the whirlpool. Loved the coffee maker and fridge in room. Great amenities.
- Stephanie Cesko