Guest Comments

This is one of the best hotels I have ever stayed. Everyone is so helpful. I will never forget Aaron ( GM), Kevin , Alexis, Amanda,Stephanie and last but not the least Mr. Ward who makes every morning a delight in Madison. I will highly recommend this hotel to all. I will be back to Madison and to Magnuson Grand..!
PS. Excellent housekeeping staff too

- Vimal Kumar

Excellent. Loved the whirlpool! Loved the coffee maker + fridge in the room. Great amenities

- Stephanie Lesko

Stephanie was more than helpful. Went above and beyond to make our experience great. Grand Hotel needs more employees like her.

- Steve Meyer

Called last minutre + got a very nice room on a very busy weekend "Go Badgers" staff was great + close to a lot of shopping + attractions - we will be back

- Patrick + Olga Jones

Most likely to return next year...No complaints - everything great. Kevin was especially helpful

- Jason Hawley

Awesome service from Stephanie!

- Nathan Beiler

ALL staff & front desk - helpful & cheerful. Breakfast-yogurt and blueberries. Excellent beds/bedding. Pool/sauna open 24 HOURS very very nice!

- S. Bowman

Very nice rooms, some road noise but otherwise a great place to stay for the money.

- Mark Metcalf 

I am overall happy with my stay, The rooms are nice & staff helpful.  Other than my reservations being entered in for another month- the desk clerk was very helpful in getting me the last room available.

- Lori Errico 

Breakfast Good.  Reward pay nice.  Close to Ho-Chunk.  We come up a lot.  Thank you!

- Cudia 

Please bring back sausage and Bacon during the week.  Light by the door flashed all night.  

- Donald Schultz 

We liked your popcorn and your staff was kind, helpful and attentive.  We thoroughly injoyed our stay.

- Aly & Julie Kerby 

 We are frequent guests and always find the hotel very clean, your staff very friendly.  We love your whirlpool suites, will stay with you always.  Breakfast is good too!  Thank you!

- Nancy Kaashagen 

Staff was friendly & made us feel very welcome.

- Ruqaiyah Abdul 

Thank you Rachel for all your help.  I would recommend her to every guest.  Very helpful and very kind.  Thanks again Rachel

- Paul Kristapovict 

Our stay has been excellent and the location is also convinient.  It would be better if install a shower room next to pool.  Thanks!

- Tseten Drongpa 

Pool and Fitness center being open 24 hours is awesome, although we didn't go swimming when we came back from the Casino.  Is check out 11 or noon?  Seen two different postings,  took later option of course, too lazy to call the front desk!

- Lynn Roper 

1. Very quiet and comfortable.  2. When I neede to change reservations stephanie was very helpful.  3. Glad you allow dogs.  4.  Pool and hot tub didn't have over chlorinated smell but still clean.  5. Room Keys work and didn't work (Picky).

- Lynette Rhodes 

Amanda was very helpful.  Only thing we thought was an issue was the pool, it was very cold.  All in all a good stay.  Thanks.  Oh and breakfast was terrific! Courteous attendant as well!

- Jeremy Finley 

Day time clerk very helpful & friendly!

- Ed & Bonnie Booth 

Really like the fresh berries at breakfast.  Fresh cream for coffee (not powder) nice workout room/clean rooms.  Like that you have real dishwear coffee mugs, plates, bowls.  Very nice staff.  Thank you

- Amanda Rissell 

Only 1 entrance the front lobby.  Side doors would be nice to be able to use key.  Not enought handicap spots.  air conditioner didn't work for first night miserable hot night in room,  Fixed next day was great.  

-Diana Oaks 

Excellent.  Loved the whirlpool.  Loved the coffee maker and fridge in room.  Great amenities.

- Stephanie Cesko 


If you would like to submit a comment please fill out the form below. Thank you for the feedback.